Terms & Conditions

1. Contractual Relationship

These Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity, and STRATENSO LTD, concerning your access to and use of the Website. By using the site, you confirm that you have read, understood, and agreed to be bound by all of these Terms.

2. Eligibility and Age Restrictions

The Website is intended for users who are at least 18 years of age. If you are under the age of 18, you must have parental or legal guardian permission to browse the Website and submit inquiries. By submitting forms, you warrant that you possess the legal capacity to enter into binding agreements.

3. Permitted Use of the Website

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms. You may view, bookmark, and print pages from the Website for your own personal, non-commercial use only. Any commercial exploitation of the guides, tables, or database structures without our prior written consent is strictly prohibited.

4. Prohibited Activities

You may not access or use the Website for any purpose other than that for which we make it available. Prohibited activity includes, but is not limited to:

• Systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, database, or directory.
• Circumventing, disabling, or otherwise interfering with security-related features of the Website.
• Engaging in unauthorized framing of or linking to the Website, or using automated scripts to collect information.

5. Ticket Facilitation Service

STRATENSO LTD operates this Website as an informational guide and ticket assistance concierge service. We assist users by providing detailed stadium overviews, transport tips, and helping to identify ticket options. We are not a primary ticket seller, broker, or merchant of record. We do not process payments for tickets directly on this Website.

6. Gray Ramiro Representative Assistance

Upon submitting an inquiry or request form, our designated representative Gray Ramiro (operating from our Edinburgh office) will review your requirements. Gray Ramiro will help you select and purchase tickets to sports events after submitting the form. This assistance is strictly coordinative and informational.

7. No Ticket Allocation Guarantees

While we make reasonable efforts to research availability, STRATENSO LTD cannot guarantee the availability of tickets for any specific football match, tournament, concert, or stadium event. Prices and availability are subject to change by event coordinators and official ticket portals at any time.

8. Third-Party Vendors and Purchase Contracts

When you purchase tickets through links or sources suggested by our representative Gray Ramiro, the transaction is handled entirely by a third-party verified source. Your purchase contract is with that vendor, and their terms and conditions, refund policies, and transaction fees apply. We accept no responsibility or liability for transactions conducted on third-party sites.

9. Intellectual Property Rights

Unless otherwise indicated, the Website is our proprietary property. All source code, database structures, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us, and are protected by copyright and trademark laws.

10. Limitation of Liability

In no event will STRATENSO LTD, its directors, employees, or representatives (including Gray Ramiro) be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Website, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, partners, and employees (including Gray Ramiro), from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Website or breach of these Terms.

12. Severability and Amendments

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

13. Governing Law and Jurisdiction

These Terms and your use of the Website are governed by and construed in accordance with the laws of Scotland, United Kingdom. Any legal action or proceeding arising under or in connection with these Terms shall be brought exclusively in the courts located in Edinburgh, Scotland.

14. Contact and representative details

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at:

• Company: STRATENSO LTD
• Address: 91 Morrison Street, Edinburgh, EH3 8BU, United Kingdom
• Email: info@stratenso-ltd.com
• Representative: Gray Ramiro